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Shipping Policy

Last Updated: July 2026

Thank you for shopping with Arvelle. We are committed to providing a smooth and reliable shopping experience from the moment you place your order to the day it arrives at your doorstep.

Worldwide Shipping

We proudly offer worldwide shipping.

Delivery times may vary depending on your destination, shipping method, customs processing, and local carrier operations.

Order Processing

Orders are typically processed within 1–3 business days after your purchase has been confirmed.

Please note that orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly longer. If there is a significant delay in processing your order, we will notify you via email.

Shipping Times

Estimated delivery times begin after your order has been processed.

United States

• Standard Shipping: 7–15 business days

• Express Shipping: 6–10 business days

International Orders

For all other destinations, estimated delivery times will be displayed during checkout where available.

Please note that all delivery times are estimates and are not guaranteed. Delivery may be affected by customs clearance, weather conditions, carrier delays, peak shipping periods, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated and displayed during checkout unless otherwise stated.

From time to time, Arvelle may offer free shipping promotions on selected products or minimum order values.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 2–5 business days for tracking information to become available after your order has been dispatched.

You can use the tracking number provided to monitor your shipment's progress.

Shipping Delays

While we work closely with our shipping partners to deliver your order as quickly as possible, unexpected delays may occasionally occur.

Delays may be caused by:

• Customs inspections or clearance procedures

• Severe weather conditions

• High shipping volumes

• Carrier operational delays

• Public holidays

• Other unforeseen circumstances beyond our control

A shipping delay does not necessarily mean that your parcel has been lost.

Lost Parcels

A parcel may be considered lost if:

• The tracking information has not been updated for more than 10 consecutive days, or

• The shipping carrier confirms that the parcel has been lost.

If your parcel meets either of the above conditions, please contact us at hello@thearvelle.com.

After verification, we will provide either:

• A replacement at no additional cost, or

• A full refund.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.

If an incorrect or incomplete shipping address is provided and the order has already been processed or shipped, we may be unable to modify, redirect, or recover the shipment.

If you notice an error in your shipping details, please contact us immediately. We will do our best to assist before your order is dispatched.

Damaged, Defective, or Incorrect Orders

Please inspect your order upon arrival.

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.

To help us process your claim, please provide:

• Your order number

• A brief description of the issue

• Clear photographs of the product

• Clear photographs of the packaging

• A clear photograph of the shipping label

Once your claim has been reviewed and approved, we will provide either:

• A replacement at no additional cost, or

• A full refund.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local customs authority.

These charges, if applicable, are the responsibility of the customer and are not included in the purchase price or shipping charges unless otherwise stated.

Contact Us

If you have any questions regarding your order or this Shipping Policy, please contact us at:

Email: hello@thearvelle.com

We aim to respond to all enquiries within 1–2 business days.